360 Degree Rotation Caterpillar Toys

All products are dispatched within 24 hours of order placement (excluding personalised items). We use trusted courier partners for safe and timely delivery across India.

Tracking details will be shared via SMS & Email once your order is shipped.

For urgent delivery requests, please contact us directly.

Delivery Timelines

• Mumbai (Non-Personalised Items): 1–2 working days
• Prepaid Orders: 5–7 working days across India
• Cash on Delivery (COD): 10–12 working days
• Personalised Items: Dispatch within 4–7 working days + shipping time based on location

Delivery timelines exclude Sundays & public holidays.

Important Notes

• All orders are dispatched from Mumbai
• Delivery timelines may vary due to weather, logistics, or high order volumes
• We always aim for the fastest possible delivery experience

At Junior Billionaire, we strive to provide a smooth, safe, and hassle-free shopping experience for every customer. Please read our policy carefully before placing an order.

Return Eligibility

We offer a 7-day return window from the date of delivery.

To be eligible for a return or exchange:

• The product must be unused, unworn, and in original condition

• Original packaging, tags, manuals, and accessories must be intact

• Proof of purchase/order confirmation is required

Products sent back without prior approval will not be accepted.

Opening Video is Mandatory

An unboxing/opening video is mandatory for:

• Damaged products

• Missing items

• Wrong product received

The video must clearly show the sealed package being opened and the condition of the product.

Without an opening video, we will not be able to process claims related to damage, missing items, or incorrect products.

Damaged or Incorrect Orders

Please inspect your order immediately upon delivery.

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery at:

juniorbillionaire@gmail.com

Our support team will review the issue and assist you accordingly.

Non-Returnable Items

The following items are not eligible for return or exchange:

• Personalised/customised products

• Sale or discounted items

• Products purchased using coupon codes or gift vouchers

• Gift cards

• Inflatable/swim products

• Used or damaged products

• Personal care/hygiene products

Exchange Policy

• Exchange is allowed only once per order

• Exchanges are subject to product availability

• If the requested item is unavailable, store credit will be issued

• Exchange requests due to dislike of colour/design will not be accepted

For size-related concerns, customers must contact us within 48 hours of delivery.

Products approved for exchange must be packed securely in original packaging.

Return Shipping

Reverse pickup will be arranged based on service availability.

For certain pin codes where reverse pickup is unavailable, customers may be required to self-ship the parcel.

Shipping charges for return/exchange cases may apply depending on the product, parcel size, and location.

If the product is not handed over within 5–7 business days after approval, the request may be cancelled automatically.

Refund Policy

Once the returned product is received and inspected, approved refunds will be issued in the form of Junior Billionaire Store Credit.

Store credit can be used for future purchases on our website and will be shared with the customer after approval of the return request.

Please note:

• Refunds are not processed to bank accounts, cards, UPI, or original payment methods

• Shipping charges (if any) are non-refundable

• Store credit is applicable for both Prepaid and COD orders

Order Cancellation

Orders can only be cancelled before dispatch.

For cancellation requests, contact us at:
juniorbillionaire@gmail.com

Approved cancelled orders will be processed as store credit only.

Important Note

Junior Billionaire reserves the right to refuse any return, refund, or exchange request if the product does not meet the above conditions.

Need Help?

Email Support

juniorbillionaire@gmail.com

WhatsApp Support

+91 9004368984
(10 AM – 7 PM, except Sundays & holidays)

Instagram Support

DM us on Instagram for quick assistance.

Trade name: Jr. Billionaire 

Phone number: +91 7208836029

Email: juniorbillionaire@gmail.com

Physical address: 603 Makhija Arcade, 35th road Bandra West, Near National College(Linking Road) Maharashtra India, 505 Makhija Arcade, near linking rd national college , 400052 Mumbai MH, India

VAT number:

Trade number: